Legal

Privacy Policy

Last updated: January 10, 2026

Introduction

Synapse Digital AI (“ComplyFormAI,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

Information You Provide

  • Account information (name, email, company name)
  • Payment information (processed securely via third-party providers)
  • Documents you upload (Work Orders, resumes, proposals)
  • Communications with our support team

Automatically Collected Information

  • Device and browser information
  • IP address and general location
  • Usage data (pages visited, features used)
  • Cookies and similar technologies

How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Process your transactions
  • Send service-related communications
  • Respond to your inquiries and support requests
  • Analyze usage patterns to improve our product
  • Comply with legal obligations

Data Security

We implement industry-standard security measures to protect your data, including:

  • AES-256 encryption for data at rest
  • TLS 1.3 encryption for data in transit
  • Regular security audits and penetration testing
  • Role-based access controls
  • SOC 2 Type II compliance (in progress)

Data Retention

We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us.

Third-Party Services

We use trusted third-party services for:

  • Payment processing (Stripe)
  • Email communications (ConvertKit)
  • Analytics (Plausible - privacy-focused)
  • Cloud infrastructure (Vercel, AWS)

These providers have their own privacy policies and we ensure they meet our security standards.

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt out of marketing communications

Cookies

We use essential cookies to provide our services. We also use privacy-focused analytics (Plausible) that do not use cookies or track personal information.

Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our website.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@complyformai.com
Address: Synapse Digital AI, Maryland, USA